Louisiana AG investigating CVS for sending mass text messages lobbying against legislation
- On Wednesday, CVS Pharmacy sent mass text messages in Louisiana warning customers that House Bill 358 could close pharmacies and raise medication costs.
- The bill, which passed the House with an 88-4 vote, includes a new provision banning pharmacy benefit managers from owning pharmacies, sparking controversy.
- CVS stated the legislation would force closure of 119 Louisiana pharmacies, affect one million patients, and cost 2,700 jobs, while supporters argue PBMs harm local pharmacies.
- Representative Dustin Miller said, "You're either a PBM or you're a pharmacy in Louisiana," and Governor Jeff Landry endorsed the bill, citing CVS texts as a reason to pass it.
- Louisiana Attorney General Liz Murrill announced an investigation into the propriety of CVS's texts as the Senate prepares to vote before Thursday’s session end.
39 Articles
39 Articles


CVS probed for sending text messages to customers lobbying against proposed bill
A Louisiana bill that died in the Senate would have prevented CVS from operating in the state as a pharmacy while also owning pharmacy benefit managers
Louisiana AG Issues Cease-and-Desist Notice to CVS Over Texts Lobbying Against Bill
Louisiana Attorney General Liz Murrill said on June 12 that she is investigating pharmacy chain CVS and has sent the company a cease-and-desist notice after it allegedly used customers’ personal information to send text messages opposing a bill. Murrill said in a statement posted to social media platform X that the messages had been sent by CVS to “large numbers of state employees and their families,” adding that this was “not an appropriate use…
CVS targeted by Louisiana AG for unsolicited text messages
BATON ROUGE, La. (KTAL/KMSS) – Louisiana Attorney General Liz Murrill says that recent actions taken by the drug store chain CVS to oppose a bill being considered in the Louisiana Legislature are unfair and deceptive. The Louisiana Attorney General's Office issued a cease and desist notice to CVS, claiming the retailer had violated the Louisiana Unfair Trade Practices and Consumer Protection Law, R.S. 51:1401. The AG said it received information…

Louisiana AG investigating CVS for sending mass text messages lobbying against legislation
Louisiana Attorney General Liz Murrill plans to send a cease and desist letter to CVS for mass text messages sent to customers lobbying against legislation and is opening an investigation into whether the pharmaceutical giant improperly used customers’ personal information.
AG investigating CVS for sending mass text messages lobbying against legislation
Louisiana Attorney General Liz Murrill plans to send a cease and desist letter to CVS for mass text messages sent to customers lobbying against legislation and is opening an investigation into whether the pharmaceutical giant improperly used customers’...
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