Frequently Asked Questions

You can learn more about us on our website website (the “Site”), and other services provided by us (collectively, together with the Site and our mobile applications, our “Services”), including any materials uploaded or otherwise available on the Services (collectively, the “Content”). These Terms of Service are a legally binding contract between you and Snapwise Inc. governing you access to and use of the Services. PLEASE READ THE FOLLOWING TERMS OF SERVICE CAREFULLY. BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, INCLUDING THE PRIVACY POLICY (COLLECTIVELY, THESE “TERMS”). You must accept and comply with these terms as a condition to you access and use of the Services. If you are not eligible, or do not agree to these Terms, then please do not use the Services. 


1. Where does the news on Ground come from?

The news on Ground comes from 3 types of sources: over 10,000 major news publications across the world, trending social media, and Ground users directly reporting from the location.


2. How do I know the news is real and accurate?

As soon as news is reported on Ground, a notification is sent out to Ground users close to the location of the news. The news is verified or debunked by users at the location and this information is made public to all users.


3. Does Ground have a political agenda?

Ground has no political agenda and avoids judging the news or user comments. News is sourced from publications across the political spectrum. The accuracy of the news is left in the hands of Ground users at the location.


4. How do I know a user on Ground is credible?

Every Ground user accumulates a Credibility rating over time. As a user reports news, other users nearby can confirm or deny that the reported news is accurate. Users who regularly report accurate news gain Credibility and unlock privileges in the app.


5. Why does Ground need my location?

Debunking Fake News is very important to Ground as a service and as a community. In order to debunk or verify news, the platform needs to know who is close to the news location.


6. I have a suggestion. How do I give it to you?

All Ground users can submit feedback and suggestions through the 'Feedback' feature in the main menu of the app. Developers regularly review feedback to improve the app experience.