US EditionApple Expands Video Shopping Service to India After US Launch
INDIA, JUL 30 – Apple's new video shopping service offers personalized advice and product comparisons, available weekdays 10 AM to 7 PM IST, making expert help accessible nationwide in India.
- On July 30, 2025, Apple introduced Shop with a Specialist over Video in India, making it the second country after the US, Apple said.
- Following the debut of the Apple Store app earlier this year, Apple launched its video shopping service in India amid booming e-commerce.
- Users connect with an Apple Specialist via secure, one-way video calls, available Monday to Friday between 10 AM and 7 PM IST, to compare products and explore payment options.
- The Apple Specialist Over Video service now makes expert help more accessible than ever for Indian customers, delivering a safe, personalized buying experience anytime, anywhere.
- As India's digital market rapidly grows, the service signals Apple's dedication to localising customer support strategies and integrating personal service with online convenience.
12 Articles
12 Articles
iPhone buyers: Now you can video call Apple specialists for advice
With a rising number of people browsing and shopping online, iPhone maker Apple on Wednesday announced a new service for customers in India. This service will enable them to connect with an Apple specialist via video call for personalized advice and help comparing models when purchasing Apple products. In a release, Apple stated that India is the second country to receive this service, which builds on the company's expanding retail presence here…
Apple Introduces Video Call Support With Specialists For Shoppers In India
The service allows customers to get tailored, personalised advice, enabling them to compare models and learn more about their options to decide on the product that suits their needs. The service supports customers on both iOS and non-iOS devices.
Buy new iPhone over a video call in India, says Apple ahead of iPhone 17 launch
Apple has launched its “Shop with a Specialist over Video” service in India, giving customers a fresh and convenient way to explore and purchase Apple products through the Apple Store online.
Coverage Details
Bias Distribution
- 71% of the sources lean Right
Factuality
To view factuality data please Upgrade to Premium
