Zendesk Revolutionizes Customer Experience with the Launch of Agentic AI-Powered Zendesk Resolution Platform

Las Vegas, Nevada.- Will you talk to R2D2 or C3PO? Your next customer service experience promises to leave you satisfied and all for the use of Artificial Intelligence. It’s not an Alien Romulus-style fantasy, where the robot Andy has the ability to make the best decisions, but the new Zendesk platform that was presented this March 26 at the Relate event in Las Vegas. “The only indicator that really matters in customer service is resolution. Zen…

Zendesk Revolutionizes Customer Experience with the Launch of Agentic AI-Powered Zendesk Resolution Platform

Zendesk also announces the Employee Service Suite, an intelligent solution that transforms employee service

Zendesk Transforms Customer Experience with AI-Powered Resolution Platform

Zendesk, a leader in Agentic AI-powered service, unveiled its groundbreaking Zendesk Resolution Platform at its annual Relate conference. Purpose-built for customer service, this platform introduces advanced AI-driven tools designed to seamlessly integrate AI agents, a comprehensive knowledge graph, automation capabilities, governance controls, and in-depth analytics. By combining AI innovation with human expertise, Zendesk is setting a new stan…

Zendesk Revolutionizes CX with the Launch of Agentic AI-Powered Zendesk Resolution Platform - Directors Club News

Zendesk, a pioneer in Agentic AI-powered service, announced at its annual Relate conference the launch of the Zendesk Resolution Platform, aimed at redefining customer experience. This platform, purpose-built for service by the largest AI service software provider, introduces a suite of advanced tools that seamlessly integrate Zendesk AI Agents, a comprehensive knowledge graph, actions and … Continue reading Zendesk Revolutionizes CX with the La…

Zendesk is launching Resolution, an agential AI platform dedicated to customer service, with the promise to effectively solve every request through autonomous virtual agents.