US EditionThe First AI-Powered Product Management Platform!
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3 Articles
Today, customers expect excellent service – tailored across all channels, in real time and individually. For insurers, this means that processes must be faster, more precise and at the same time compliant with rules. I explain in my blog post how modern AI technologies make this possible and why the right time for change is now.
Twilio Debuts AI-Powered Customer Engagement Platform
Twilio, the customer engagement platform that drives real-time, personalized experiences for today’s leading brands, kicked off its user conference, SIGNAL, with a preview of its next generation platform – optimized for seamless customer engagement in an AI- and data-powered world. The company also announced enhanced Customer Data Platform (CDP) capabilities and significant Communications Platform as a Service (CPaaS) updates, including new conv…
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