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Mumbai woman's appreciation post for IndiGo sparks discussion on inclusive air travel

Summary by India Today
In a now-viral post on LinkedIn, a specially abled woman from Mumbai shared her flying experience with IndiGo.

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Mumbai woman's appreciation post for IndiGo sparks discussion on inclusive air travel

In a now-viral post on LinkedIn, a specially abled woman from Mumbai shared her flying experience with IndiGo.

·India
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Paddle Your Own KanooPaddle Your Own Kanoo

The Amazing Service At Southwest That Elliott Could Eradicate: Passenger Traveling For Father's Funeral Gets Incredible Response to Complaint

A passenger who was tragically traveling to attend her father’s funeral has shared an amazing response from a customer service agent at Southwest Airlines who wrote a personalized response to her post-flight complaint and even agreed to fully refund the cost of her daughter’s ticket after she decided not to travel. It’s precisely this kind of customer service that has given Southwest the power to call itself “the airline with heart,” but with in…

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India Today broke the news in India on Saturday, March 29, 2025.
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