Luxury’s $1.7 Trillion Headache: The Sector Lost 50 Million Customers Last Year and Is Struggling with Selfie-Happy Gen Z
4 Articles
4 Articles
Luxury’s $1.7 trillion headache: The sector lost 50 million customers last year and is struggling with selfie-happy Gen Z
Luxury brands are retreating to exclusivity after years of trying to broaden their appeal, but they’re now struggling to reconcile that elusiveness with younger consumers’ desire to share and express identity online. With the luxury market shrinking—marked by a 3% dip in early 2025 and the loss of around 50 million customers—brands must urgently innovate to maintain relevance, exclusivity, and emotional connection in the social media era. Luxury…
MILAN, Italy — Global sales of luxury personal goods are "slowing, but not collapsing," according to a study by consulting firm Bain & Co. released Thursday.
Generation Z is just entering the job market, but it is already shaping trends and changing the marketing and sales strategies of luxury brands.
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