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Rail regulator proposes to change redress policies when booked assistance fails disabled passengers | Office of Rail and Road

Summary by orr.gov.uk
Rail regulator proposes to change redress policies when booked assistance fails disabled passengers Fri, 02/05/2025 - 11:35 2 May 2025 The Office of Rail and Road says redress claims for failed rail passenger booked assistance should always be assessed on a case-by-case basis, rather than based on ticket price, in a letter sent to the rail industry which seeks views on the proposal. Cover Image Image Body Components When assistance is deliv…
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orr.gov.uk broke the news in on Friday, May 2, 2025.
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