US EditionRail regulator calls for better use of data insights and streamlined communications to improve passenger assistance | Office of Rail and Road
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Rail regulator calls for better use of data insights and streamlined communications to improve passenger assistance | Office of Rail and Road
Rail regulator calls for better use of data insights and streamlined communications to improve passenger assistance Thu, 15/05/2025 - 12:19 15 May 2025 The Office of Rail and Road has today published its study into how train operators at busy rail stations communicate and record requests by passengers for assistance. The study found that a dedicated staff app has proven beneficial, but there is much more scope to use data and the technology to m…
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