US EditionPatients Who Miss Two Appointments Will Be Removed From Waiting Lists
- On June 3, 2025, Wales' health secretary Jeremy Miles announced that patients who fail to attend two NHS appointments without a valid reason will be taken off the treatment waiting lists.
- This policy aims to address the problem of over 700,000 missed appointments annually, which represent 14% of outpatient slots lost each year.
- Patients will receive two offers of appointment dates, and vulnerable individuals and children will be protected, with consideration of each patient’s circumstances.
- Mr. Miles emphasized the need to ensure that appointment slots remain accessible for patients who can attend, while highlighting efforts that have already reduced waiting times by two-thirds since 2022.
- The policy aims to reduce the waiting list significantly—potentially cutting it by around 200,000 cases—by March 2026; however, critics stress the importance of ensuring that individuals facing transportation or health challenges are not unfairly penalized.
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NHS Wales to remove no-show patients from waiting lists, health secretary confirms
Jeremy Miles warned more than 700,000 appointments are missed each year.
·Wrexham, United Kingdom
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NHS Wales to remove 'no-show' patients from waiting lists
Patients who miss two appointments without good cause will be removed from waiting lists for NHS treatment, Wales' health secretary announced. Jeremy Miles warned more than 700,000 appointments are missed each year, with 14% of all outpatient appointments lost because people do not turn up or cannot attend. "That's not right and it's
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