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Maximizing Support Efficiency: The ROI of Helpshift’s AI Agent Copilot

Summary by Helpshift
Customer support teams face growing demands for faster resolutions, cost efficiency, and improved customer experiences. Helpshift’s AI Agent Copilot helps businesses achieve these goals by streamlining support workflows, reducing agent workload, and accelerating response times—all while maintaining high-quality service and delivering a significant return on investment (ROI). However, accurately measuring the impact of such tools presents certain…
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Helpshift broke the news in on Friday, April 11, 2025.
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