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Indian Railways Revamps Tatkal Booking System, Blocks Bots to Improve User Access

  • Indian Railways completed a digital overhaul on May 22, 2025, upgrading its Tatkal ticketing system to block bots and improve access nationwide.
  • This overhaul followed investigations uncovering a large-scale cyber fraud that used 2.5 crore fake user IDs and automated bots to secure tickets unfairly.
  • The upgrade features AI-driven bot mitigation, proactive suspicious account deactivation, new Aadhaar-verified user protocols, and CDN for faster transactions.
  • As a result, daily logins rose 19.53% to 82.57 lakh, ticket bookings increased 11.85%, e-ticketing now forms 86.38% of reservations, and 31,814 tickets were booked in one minute.
  • These reforms drastically reduced unauthorized automated bookings, enhanced fairness, and are expected to ease ticket accessibility for millions using IRCTC's platform.
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India TV News broke the news in India on Wednesday, June 4, 2025.
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