Govt cracks down on dark patterns, gives e-commerce firms 3-month audit deadline
- On Saturday, June 7, 2025, the Central Consumer Protection Authority instructed all online marketplaces to complete a thorough review within the next three months to identify and remove deceptive design techniques commonly known as dark patterns.
- This directive follows the government's 2023 notification of guidelines aimed at preventing dark patterns, which are manipulative design tactics misleading consumers into unintended actions.
- The Department of Consumer Affairs formed a Joint Working Group including ministries, regulators, law universities, and consumer organizations to monitor compliance and promote public awareness.
- The guidelines list 13 deceptive practices such as false urgency, subscription traps, basket sneaking, and drip pricing, and the CCPA has already issued notices to platforms violating these rules.
- The move aims to build consumer trust, ensure ethical digital commerce, and reinforce a transparent, fair online marketplace in India's rapidly expanding e-commerce sector.
13 Articles
13 Articles
CCPA Cracks Down on E-commerce 'Dark Patterns'
The Central Consumer Protection Authority has mandated e-commerce platforms to self-audit for deceptive practices known as 'dark patterns' within three months, aiming to enhance consumer trust and fairness in the digital marketplace.
CCPA directs e-commerce platforms to eliminate 'dark patterns' through self-audits
In a bid to protect consumer interests in the growing digital marketplace, the Central Consumer Protection Authority (CCPA) has directed all e-commerce platforms to conduct self-audits within three months to identify and eliminate "dark patterns" — deceptive design practices that mislead users into taking unintended actions. The Ministry of Consumer Affairs announced on Saturday that all online retailers must review their platforms to eliminate …
Centre Orders E-Commerce Platforms To Self-Audit To Identify "Dark Patterns"
Central Consumer Protection Authority (CCPA) has directed e-commerce platforms to conduct self-audits within three months to identify and eliminate "dark patterns", deceptive design practices that mislead consumers into unintended actions.
Govt cracks down on dark patterns, gives e-commerce firms 3-month audit deadline
The consumer affairs ministry has given e-commerce firms three months to conduct self-audits and weed out manipulative online design practices. A cross-sector working group and new enforcement tools are part of a sweeping digital crackdown.
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