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Driving Community Engagement: Proven Strategies and How to Measure Impact

Summary by Customer Success and Product Experience Software | Gainsight
Everything in life is better when it’s shared. Our favorite activities are made better by the people who participate in them with us. It makes sense, then, that the community around products and services can make a significant impact on retention and usage. If there is always someone available to help us troubleshoot or collaborate with, our human instinct is to keep coming back to that place and those people.  This is the foundation of customer…
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Customer Success and Product Experience Software | Gainsight broke the news in on Thursday, May 22, 2025.
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