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Published

Wise ordered to pay $2.5mn in US for misleading fee advertising

  • The Consumer Financial Protection Bureau fined Wise nearly $2.5 million for misleading customers about fees and failing to disclose exchange rates and costs accurately.
  • Wise was ordered to pay approximately $450,000 in redress to harmed consumers and a $2.025 million civil money penalty, according to the CFPB.
  • The CFPB stated that Wise's actions caused hundreds of thousands of dollars in harm to consumers.
  • Wise claimed to have proactively compensated affected customers and cooperated with the CFPB during the investigation.
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