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Why Most Companies Don’t Have Good Data (and Why It Doesn’t Matter for Staircase AI)

Summary by Customer Success and Product Experience Software | Gainsight
The power of AI rests in data. If you’ve done any research on AI solutions, you’ve likely run into the phrase, “garbage in, garbage out.” The core of that message is true: All companies should strive towards clean, accurate, and organized data. But, no company will have perfect data maintenance, especially for a tool they don’t yet use. Perfection should not stop progress, particularly when it comes to helping Customer Success (CS) teams build r…
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Customer Success and Product Experience Software | Gainsight broke the news in on Tuesday, April 1, 2025.
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