US EditionWhat We Learned at Revenue Unplugged: 6 Lessons About Driving Growth After the Sale
Summary by Customer Success and Product Experience Software | Gainsight
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What We Learned at Revenue Unplugged: 6 Lessons About Driving Growth After the Sale
For years, revenue growth was fueled by net-new logo acquisitions. Fast-forward to the post-ZIRP (zero interest-rate policy) era, and that model is less sustainable. As Nick Mehta, CEO, Gainsight, said during Revenue Unplugged: “You can’t out-hunt the leaky bucket anymore. It’s about keeping and growing your existing customers.” Buyers are cautious, especially in B2B. Sales cycles are slower. Buying committees are growing. Budgets are shrinking.…
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