US EditionWhat 6,000 HCAHPS Surveys Reveal About Patient Satisfaction and Rounding
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What 6,000 HCAHPS Surveys Reveal About Patient Satisfaction and Rounding
Not all rounds improve patient satisfaction. Here’s what 6,000 HCAHPS surveys have to say. Hospital rounds are standard practice for good reason. They’re built into workflows, measured in dashboards, and assumed to drive better patient experiences. But do they? The CipherHealth analytics team got to work and analyzed 6,000 HCAHPS surveys across six organizations. Here’s what we found really impacts how patients feel—and what most rounding strat…
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