US EditionUfone Faces PTA Scrutiny Over Customer Service Shortcomings
Summary by TechJuice
This story is only covered by news sources that have yet to be evaluated by the independent media monitoring agencies we use to assess the quality and reliability of news outlets on our platform. Learn more here.1 Articles
1 Articles
All
Left
Center
Right
Ufone Faces PTA Scrutiny Over Customer Service Shortcomings
Ufone is under regulatory scrutiny following the Pakistan Telecommunication Authority’s (PTA) Q1 2025 Customer Service Performance Survey. The report highlights significant deficiencies in Ufone’s call center responsiveness, billing accuracy, and emergency call routing, raising concerns about customer service standards. According to the PTA’s survey, Ufone answered only 56.31% of helpline calls within the mandated 5-second window, falling short …
Coverage Details
Total News Sources1
Leaning Left0Leaning Right0Center0Last UpdatedBias DistributionNo sources with tracked biases.
Bias Distribution
- There is no tracked Bias information for the sources covering this story.
Factuality
To view factuality data please Upgrade to Premium
Ownership
To view ownership data please Upgrade to Vantage
