Consumer Court Orders Maruti to Replace Grand Vitara Which Broke Down Due to E20 Fuel
Maruti Suzuki says the car was already E20-compatible and claims fuel contamination, while the dispute adds pressure to India’s ethanol-blending push.
- Maruti Suzuki India Ltd. announced it will challenge a consumer court order requiring the nation's largest carmaker to replace a vehicle over alleged ethanol-blended fuel damage, with the case assuming significance as India's biofuel push debate intensifies.
- Dr. Devangan's 2023 purchase of a Maruti Grand Vitara IE Strong Hybrid Zeta Plus sparked the dispute after repeated engine problems; when the dealer refused to replace it with an E20-compatible model, he sought consumer commission relief.
- The consumer commission's July 14 ruling found Maruti and its dealer liable for service deficiency and undue trade practices, ordering vehicle replacement or full refund for purchase expenses incurred by Dr. Devangan.
- Weeks of social media complaints claiming E20 reduced fuel efficiency and increased maintenance costs underscore the dispute, while Oil Minister Hardeep Singh Puri and Transport Minister Nitin Gadkari defend the blend as extensively tested and dismiss concerns as misinformation.
- India met its 20% ethanol blending target five years ahead of schedule in 2025 and is evaluating further increases, yet questions persist about compatibility for vehicles manufactured before 2023 despite manufacturers increasingly offering E20-compatible models.
23 Articles
23 Articles
E20 fuel compliance row: Maruti to challenge Raipur consumer court order for damaged Grand Vitara replacement
The car in the case was an E20-compatible car, fully equipped to handle E20 fuel, and there is evidence of contamination in the fuel collected from the customer's vehicle, Maruti Suzuki India said in a statement, according to a PTI report.
India's Maruti to Fight Order to Replace Car Over Ethanol Damage
Maruti Suzuki India Ltd. said it will challenge a consumer court order asking the nation’s largest carmaker to replace a vehicle over alleged damage from ethanol-blended fuel, a case that assumes significance as the debate over the nation’s biofuel push intensifies.
Maruti Suzuki to Challenge Raipur Consumer Panel Order on E20-compatible Car Replacement
Get latest articles and stories on Business at LatestLY. Maruti Suzuki on Thursday said it will challenge the order of the District Consumer Disputes Redressal Commission, Raipur, which directed the company to replace a customer's vehicle with a new E20-compatible model, asserting that the car involved in the case was already compatible with E20 fuel. Business News | Maruti Suzuki to Challenge Raipur Consumer Panel Order on E20-compatible Car Re…
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