The 13 Steps of Change: a systems approach to capturing the data, and involving people, ideas, and issues, by Sharon-Drew Morgen - Sharon-Drew
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The 13 Steps of Change: a systems approach to capturing the data, and involving people, ideas, and issues, by Sharon-Drew Morgen - Sharon-Drew
Change management is one of those core competencies that seems to mean different things to different people. Whatever the methods used, however, the process of achieving change is fraught with problems: resistance; failure of user or leadership buy-in; time delays. Currently many projects are defined, level-set and lead by ‘leaders’ who don’t touch the problem daily, can’t know the full set of problem specifics, and whose jobs will be least dist…
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