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Meta content moderator cuts over 2,000 jobs in Spain: union

  • Meta's third-party contractor Telus International terminated contracts affecting 2,059 content moderation jobs at its Barcelona hub in early May 2025.
  • This action followed Meta's late 2024 decision to scale back human moderation amid regulatory pressures and a shift to AI-driven systems.
  • The Barcelona center, operational since 2018 and one of Meta’s largest in Europe, specialized in reviewing content in Spanish, English, and Arabic to enforce community standards.
  • Meta reported a 71% drop in Q1 2025 earnings due partly to AI investments and tariffs, and CEO Zuckerberg criticized fact-checkers as politically biased, stating they have "destroyed more trust than they've created," especially in the U.S.
  • The layoffs mark a major change in Meta's moderation framework with implications for local economies and global operations, while unions secured high legal compensation and severance for affected workers.
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La Vanguardia broke the news in Granada, Spain on Sunday, May 4, 2025.
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