Telstra fined after mistakenly disconnecting emergency call service

Telstra fined, commits to independent review after disruption to emergency calls

Telstra has paid a penalty and committed to an independent review after it mistakenly disconnected an emergency call support service used by people with speech and hearing impairments.An Australian Communications and Media Authority (ACMA) investigation found the telco giant inadvertently made its 106 emergency call service number unavailable for 12 hours and 46 minutes between July 5 and July 6 last year.ACMA consumer lead Samantha Yorke said …

Telstra fined after mistakenly disconnecting emergency call service

The telco giant has paid a penalty and agreed to launch an independent review after it mistakenly disabled its connection to an emergency call relay service used by people with hearing or speech impairments.

Telstra server migration cut access to emergency number

Used by people with hearing and speech impairments.

Telstra net server motion decreased accessibility to emergency state of affairs quantity

Telstra unintentionally disabled an emergency state of affairs phone name resolution for people with listening to and speech disabilities in 2014 after an online server motion. The 106 resolution, which may be made use of with a teletypewriter (TTY) or a software for the deaf, was unattainable for nearly 13 hours in between July 5 and 6 in 2014. No emergency state of affairs phone calls have been made to the answer all through the failure, but …