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Southwest CEO stirs up hornets nest with 2 words defending end to beloved policy

Summary by Mass Live

Southwest Airlines customers were angry to learn a beloved free perk was ending. Some were even angrier about how the CEO described it.

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Southwest Airlines customers were angry to learn a beloved free perk was ending. Some were even angrier about how the CEO described it.

4 days ago·Springfield, United States

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Mass Live broke the news in Springfield, United States 4 days ago on Monday, June 2, 2025.

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