Shopper stunned by retailer’s response after coat falls apart weeks after purchase: 'There's nothing they can do'

Shopper stunned by retailer’s response after coat falls apart weeks after purchase: 'There's nothing they can do'

An Australian social media user took to Reddit to share a disappointing experience with a jacket purchased from H&M.  In the thread posted on r/AusFemaleFashion, the poster explained the situation.  "I bought this jacket from H&M for the winter in April this year and it's already started pilling," they said. "I reached out to customer service and they said since I'm not in the 30-day window there's nothing they can do." The thread prompted a liv…