A New Pattern Emerging in Physical Retail Strategy

A new pattern emerging in physical retail strategy

Retailers and restaurateurs are navigating a subtle but significant pivot in consumer behaviour, between digital efficiency and physical touch, that could reshape strategy in unexpected ways. In a marketplace awash with automation and online temptations, shoppers are quietly reasserting their preference for picking their own produce, lingering in aisles, and indulging in spur‑of‑the‑moment purchases. According to NCR Voyix, nearly 70 % of consum…

Retail Therapy for the Office: Blending Physical & Digital at Work

SmithGroup's Kerri McShea shares how "phygital" retail strategies can transform workplace design, blending physical and digital experiences to boost collaboration, personalization, and employee engagement in hybrid work environments. The post Retail Therapy for the Office: Blending Physical & Digital at Work appeared first on Work Design Magazine.