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Qantas Among 40 Companies Facing Cyber Ransom Demand

About 5.7 million Qantas customer records are at risk after hackers demand ransom by Oct. 10 in a global extortion involving 40 major firms, legal action underway.

  • This past week, Qantas, Australia's largest airline, was named among about 40 major companies targeted by the Scattered LAPSUS$ Hunters hacker collective, which pressured firms including Disney and Toyota to start ransom talks.
  • Security researchers including Google's Threat Intelligence Group found attackers used vishing to impersonate employees and trick IT helpdesk staff into installing malicious Salesforce's Data Loader.
  • Samples posted online show the types of customer data exposed, with hackers claiming more than five million Qantas records and Qantas confirming 5.7 million affected customers including 2.8 million frequent flyer accounts.
  • With a Friday, October 10 deadline looming, firms face pressure to respond as hackers demand ransom or threaten data release, while Qantas secured an injunction from the NSW Supreme Court and offers 24/7 support.
  • Qantas has spent much of 2025 rebuilding trust under CEO Vanessa Hudson, whose 2025 bonus was docked 15%, while Australian government agencies and British police investigate the extortion campaign claiming nearly one billion records.
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7NEWS Australia broke the news in Australia on Tuesday, October 7, 2025.
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