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Post Office Plans to Offer Digital ID and Pharmacy Prescriptions in New Moves
The Post Office aims to modernize its 11,500 branches by adding digital ID, prescription services, and business advice to diversify revenue and meet evolving customer needs.
- On September 30, 2025, the Post Office announced detailed plans aimed at broadening the range of services offered across its 11,500 branches throughout the UK.
- These reforms follow a government green paper published in July and an ongoing consultation ending next week to review the Post Office's operational structure.
- The proposals seek a flexible policy framework allowing branches to evolve with consumer demands and include new services such as digital ID, pharmacy prescription collection, and business advice.
- Neil Brocklehurst, leading the Post Office, highlighted its nearly 400-year history as a key element of British society while emphasizing the need for continual progress and adaptation.
- These reforms aim to safeguard the network's future, grow revenue streams, and maintain nationwide coverage despite potential branch portfolio changes amid ongoing recovery from past IT scandals.
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The IndependentReposted by 
perspectivemedia.com
perspectivemedia.comPost Office proposes to offer digital ID and pharmacy prescriptions in reforms
It also called on the Government to look at tailored tax relief for Post Offices.
·London, United Kingdom
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Coverage Details
Total News Sources22
Leaning Left2Leaning Right1Center17Last UpdatedBias Distribution85% Center
Bias Distribution
- 85% of the sources are Center
85% Center
C 85%
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