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Phoenix: Received an Overpayment Notice? Here's What You Owe

Summary by Public Service Alliance of Canada
If your department has written to you asking you to repay a Phoenix overpayment—especially if it was owed a long time ago—you should know that your situation is not unique. Thousands of PSAC members have been asked to repay overpayments, sometimes dating back nearly 10 years. Often, these letters are riddled with errors or refer to debts that are already past their collection deadline. Keep in mind that if your overpayment is more than six years…
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If your department has written to you asking you to repay a Phoenix overpayment—especially if it was owed a long time ago—you should know that your situation is not unique. Thousands of PSAC members have been asked to repay overpayments, sometimes dating back nearly 10 years. Often, these letters are riddled with errors or refer to debts that are already past their collection deadline. Keep in mind that if your overpayment is more than six years…

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Public Service Alliance of Canada broke the news in on Thursday, May 29, 2025.
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