N Chandrasekaran says Air India's next phase to focus on customer trust, 'safety above everything else'
Chandrasekaran said the airline must improve safety, restore trust and tighten costs as it moves through a leadership handover, after four years of rebuilding.
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Air India’s Next Phase to Focus on Customer Trust; “safety Above Everything Else,” Says Chairman N Chandrasekaran
Get latest articles and stories on Business at LatestLY. Air India Chairman N Chandrasekaran has reaffirmed the airline’s focus on safety, customer trust, operational excellence and financial sustainability as it enters its next phase of transformation. Business News | Air India’s Next Phase to Focus on Customer Trust; “safety Above Everything Else,” Says Chairman N Chandrasekaran .
The Economic Times
Times of IndiaN Chandrasekaran says Air India's next phase to focus on customer trust, 'safety above everything else'
Air India's chairman highlighted safety and customer trust as key priorities. Operational excellence and financial sustainability are also crucial for the airline's future. He acknowledged recent challenges and the need for agility in operations. Employees were thanked for their contributions during the transformation phase. The airline aims to be recognized globally for its superior safety standards.
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