my boss trusts her interpretation of "non-verbal communication" over people's direct statements of how they feel

my boss trusts her interpretation of "non-verbal communication" over people's direct statements of how they feel

A reader writes: My generally good manager recently gave me a dressing-down over a statement I made in a meeting. During the ensuing discussion, it came out that she relies on body language and facial expressions to figure out what people are “really thinking.” I knew that she does something like that, because every time she assigns me a task, she will keep explaining why it’s necessary well after I’ve agreed, so now I fake enthusiasm. Similarly…