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Mother Blames Sydney Daycare Centre After Grandfather Takes Wrong Child Home

The childcare centre failed to follow protocols, resulting in a toddler being taken home by the wrong grandfather for several hours before being safely returned, prompting an official investigation.

  • A toddler was reported missing after a grandfather mistakenly picked up the wrong child from First Steps Learning Academy in Bangor, causing panic among the child's family.
  • The New South Wales Early Childhood Education and Care Regulatory Authority expressed its 'deeply' concern over the incident and pledged a 'thorough investigation.'
  • Trisha Hastie of First Steps Learning Academy apologized, stating that immediate changes to drop-off and pick-up protocols had been made to prevent future incidents.
  • While police were notified, they found no offences and stated that no criminal investigation would take place regarding the incident.
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The station manager said the employee involved in the incident has been placed on leave and apologized to the families affected by the incident.

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A childcare center in the Australian state of New South Wales has left the mother of a one-year-old traumatized. When she went to pick up the boy, she was told someone else had already done so. An investigation revealed that a staff member had mistakenly given her child to another child's grandfather. "I can't explain how I felt," the mother told The Sydney Morning Herald. "They couldn't tell me who he was or which child he was supposed to be pi…

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In Sydney, Australia, a mother of the family discovered on Monday, September 1 that her son of one year had been mistakenly handed over to another parent. A grandfather, who came to pick up his grandson, left with the wrong...

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It was only when the boy's mother arrived at the kindergarten that they realized that the grandfather had not taken his grandson home.

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  • 47% of the sources lean Left, 47% of the sources lean Right
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Sydney Morning Herald broke the news in Sydney, Australia on Wednesday, September 3, 2025.
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