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India tells WhatsApp to halt usernames rollout, justify feature or face action

The ministry gave WhatsApp three days to respond and said the feature could increase fraud, phishing and impersonation, citing more than 850 million users in India.

  • On Wednesday, India's Ministry of Electronics and Information Technology directed WhatsApp to halt its username feature rollout, citing concerns the anonymity could increase fraud and impersonation attacks.
  • India, WhatsApp's biggest market with more than 850 million users, has seen cybercrime spike with nearly 102,000 cases registered in 2024, up 18% from the previous year.
  • WhatsApp, owned by Mark Zuckerberg-led Meta, defended the update as a "core privacy feature," with Vice President Alice Newton-Rex noting safeguards including reserved high-profile usernames to prevent impersonation.
  • The ministry's notice gave the platform three days to respond and barred the rollout until consultations with the government concluded to their satisfaction.
  • Criticizing the order, the Internet Freedom Foundation argued it has "no clear basis in law," while the intervention marks an escalation in India's policing of global tech platforms.
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Reuters broke the news in New York, United States on Wednesday, July 1, 2026.
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