'Human error' behind massive internet outage across lower North Island

'Human error' behind massive internet outage across lower North Island

More than 100,000 customers in Wellington and nearby areas lost fibre for more than an hour on Friday morning.

‘Human Error’: Internet Fault Sends 90 Percent of New Zealand Broadband Users Offline

Large swathes of New Zealand have gone offline after an issue with the company responsible for its entire ultra-fast broadband fibre network, which is used by all local Internet Service Providers (ISPs). Estimates suggest 90 percent of broadband users were left without internet for about four hours. One provider, Voyager, says identified the issue as being caused by the “Chorus Wellington UFB (ultrafast broadband) handover.” Chorus, once part of…