AI Funding: Dawn Capital Backs Ex-Google Team's Customer Service Startup

deepdots raises €5.5M to scale AI-driven customer feedback platform

deepdots, the end-to-end AI platform for streamlining customer feedback analysis, has raised a €5.5 million seed funding round led by Dawn Capital, one of Europe’s specialist B2B software investor, with participation from Maki.vc and angel investors including Geeta Schmidt (former CEO and Co-Founder of Humio).

Graia Launches New Era of Customer Support Where AI Listens, Understands and Responds with Empathy - Directors Club News

Three successful technology companies operating under the BOSQAR INVEST family of businesses – Bulb Technologies, Geomant and Buzzeasy – announced the launch of a proprietary Agentic CCaaS and GenAI platform under the brand name Graia. The new brand was developed in close collaboration with the award-winning creative agency Bruketa&Žinić&Grey. The initiative emerges from within the … Continue reading Graia Launches New Era of Customer Support Wh…

Atlanta’s Fullstory Finds New Opportunities, New Talent to Lead in the AI Age - Hypepotamus

Fullstory, an Atlanta-born SaaS leader, is doubling down on AI with new tools like StoryAI and Workforce. Backed by top VCs and fresh executive hires, the company is deepening its enterprise footprint while helping teams better understand users—and themselves—in the age of AI.

Google alum-founded company Deepdots raises €5.5M

Copenhagen-based Deepdots (formerly Magic Feedback), an AI platform focused on automating customer feedback analysis, has secured €5.5M in Seed funding.  Dawn Capital, a European B2B software investor, led the round, which included Maki.vc and angel investors, including Geeta Schmidt, former CEO and co-founder of Humio. Geeta Schmidt, Angel investor, says, “Deepdots is rewriting the book on how companies gain competitive advantage, improve NPS s…

AI funding: Dawn Capital backs ex-Google team's customer service startup

Danish startup deepdots, founded by former Google engineers, has raised a €5.5m seed round led by Dawn Capital, as companies across industries accelerate investment in artificial intelligence (AI) tools to overhaul customer service operations. The company, which builds AI models to automate the collection and analysis of customer feedback, claims to enable enterprise clients to process millions of data points with human-level accuracy. The fundi…