US EditionEvery Patient, Every Encounter, Every Time: How Catholic Health Built a Culture of Purposeful Rounding
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Every Patient, Every Encounter, Every Time: How Catholic Health Built a Culture of Purposeful Rounding
At Catholic Health, an integrated system located on Long Island, NY, rounding isn’t just a “check-the-box” exercise. It’s a system wide culture, deeply embedded in the organization’s quality and experience goals. And according to Monique Ford, Vice President of Human Experience, that culture didn’t happen by accident. “It’s been a journey to make rounding a normal part of patient care,” she said. “It’s not an extra element. It’s part of the dail…
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