US EditionDynamics 365 Customer Intent Agent: Unlocking Smarter Sales I...
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Dynamics 365 Customer Intent Agent: Unlocking Smarter Sales I...
Dynamics 365 Customer Service Contact Center Case Management Agent Customer Knowledge Management Agent Customer Intent Agent is a new AI-powered feature in Microsoft Dynamics 365 Contact Center. It autonomously resolves complex customer issues across multiple channels by understanding customer queries and providing solutions without human help. Autonomous Issue Resolution reduces the workload for human agents by handling inquiries independently…
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