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AWS Outage Hits Global and Local Services, Recovery Underway

Network connectivity issues in AWS's US-EAST-1 region caused disruptions affecting 70% of online services hosted by major cloud providers, with partial recovery by noon, officials said.

  • On Monday, Amazon Web Services suffered multiple outages that disrupted hundreds of websites worldwide, with Amazon.com back online by noon while Amazon Music remained down.
  • AWS confirmed the fault stemmed from network connectivity in its US-EAST-1 region and applied initial mitigation by early morning, with most requests succeeding by 6 a.m.
  • The first outage began early morning, affecting Amazon, Venmo, Hulu, Snapchat, Ring, Roblox, Slack, Fortnite and Microsoft 365, with most requests succeeding by 6 a.m., while a second disruption around 10:30 a.m. made Adobe and Amazon services unreachable, impacting the University at Buffalo.
  • Experts said the outage underscores risks of single-provider dependence, recommending multi-cloud strategies and backups while Professor Tevfik Kosar noted around 70% of online services rely on AWS, Google Cloud or Microsoft Azure.
  • Observers urged organizations to diversify service providers, noting `We should be diversifying our service providers...` since relying on a single provider risks outages, experts warn.
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WGRZ broke the news in on Monday, October 20, 2025.
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