US EditionAT&T Tried To Tell Him He Couldn’t Pick Up His Phone, But A Customer Service Professional Said To Call Customer Retention, Which Caused A Whole Bunch Of Trouble
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AT&T Tried To Tell Him He Couldn’t Pick Up His Phone, But A Customer Service Professional Said To Call Customer Retention, Which Caused A Whole Bunch Of Trouble
Shutterstock, Reddit When you buy a new phone, you want to be able to pick up the phone from the store and have it start working immediately. What would you do if the store employee said the phone wasn’t available because it was on hold for pick up, but he didn’t realize it was on hold for YOU to pick up? That is what happened to the customer in this story, so he called the customer retention line and had them listen to his rudeness and incompet…
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