US EditionAs the Customer Churns: The Growing FWA Challenge
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As the Customer Churns: The Growing FWA Challenge
The global 5G fixed wireless access (FWA) market may be on the rise—it’s predicted to expand annually by more than 21 percent from 2024 to 2031—but the growing problem of customer churn is eating into the profitability of this business. The reasons for this churn are manyfold, but the primary customer complaint has...
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