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Artificial Intelligence-Assisted Application Erroneously Rejects Social Security Applications in Brazil R3D: Network in Defense of Digital Rights

Summary by R3D: Red en Defensa De Los Derechos Digitales
Brazil introduced a tool, assisted by AI, to try to reduce bureaucracy in the processing of social benefits. However, instead of helping to create a more efficient process, it has caused problems by rejecting applications erroneously in complex cases, reports Rest of World. The report documents cases of people who have been working in the countryside or who have some type of physical disability and have asked for their retirement, which has been…
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Brazil introduced a tool, assisted by AI, to try to reduce bureaucracy in the processing of social benefits. However, instead of helping to create a more efficient process, it has caused problems by rejecting applications erroneously in complex cases, reports Rest of World. The report documents cases of people who have been working in the countryside or who have some type of physical disability and have asked for their retirement, which has been…

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R3D: Red en Defensa de los Derechos Digitales broke the news in on Wednesday, May 28, 2025.
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