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Almost three in four parking app users face problems: Survey
A survey of 1,709 UK drivers found 73% of parking app users face issues like poor signal and app failures amid councils removing payment machines to cut costs.
- In the past year, a survey of 1,709 UK drivers found 73% who used parking apps experienced problems, as many local councils removed payment machines to save money.
- The Government launched the National Parking Platform in May, with 10 local authorities including Manchester, Liverpool and Coventry already using it, while English councils recorded a £1.2 billion parking surplus over 2024-25.
- Seventy per cent of drivers who use parking apps reported a lack of mobile signal, and 36% said apps failed to recognise the car park, the RAC said.
- The RAC said `no-one should be forced` and urged parking operators to offer at least two payment methods, while advising drivers to keep evidence of payment attempts and update their apps.
- Most respondents prefer cards or cash, with only 30% favouring apps, while drivers face inconsistent rules and clunky experiences requiring repeated registrations; just 6% use QR-scan payments, which the RAC warned can risk `quishing`.
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Evening StandardReposted by 
perspectivemedia.com
perspectivemedia.comAlmost three in four parking app users face problems – survey
Many councils have removed payment machines from their car parks and told drivers to use apps instead, to save money.
·London, United Kingdom
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Don’t force drivers to use parking apps, RAC says – Mnnofa
Drivers should not be forced to use mobile apps to pay for parking, the RAC has said, after three quarters of drivers it surveyed had issues with them. The most common problem was poor phone signal in the car park, followed by the app not recognising the car park the driver was in. The findings come as the government prepares to expand its National Parking Platform (NPP), which integrates multiple parking platforms into a single app. The RAC wel…
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Total News Sources7
Leaning Left2Leaning Right0Center3Last UpdatedBias Distribution60% Center
Bias Distribution
- 60% of the sources are Center
60% Center
L 40%
C 60%
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