$40 Billion Loss For Swedish Firm After Replacing 700 Employees With AI
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AI is everywhere now? Not in this company.
Not everyone can be ChatGPT. A company valued at $1.5 billion was actually hiding a fake AI assistant. This phenomenon has a name: AI washing.
$40 Billion Loss For Swedish Firm After Replacing 700 Employees With AI
Swedish fintech giant Klarna is making a notable U-turn in its strategy by reintroducing human workers after an aggressive push toward AI-driven operations. Known for its “buy now, pay later” services, Klarna began its shift in 2022 by laying off around 700 employees and embracing artificial intelligence, primarily through a partnership with OpenAI. By 2023, the company halted human hiring entirely and relied heavily on AI for tasks such as tran…
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