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What the 2024 CS Index Means for EMEA

Summary by Customer Success and Product Experience Software | Gainsight
Every year, the value of Customer Success (CS) grows and not just in our hearts (although that does happen). Companies across EMEA prove year after year that they recognize the business value of CS by investing more resources and expanding CS team responsibilities.  We surveyed companies across industries for the CS Index 2024, and we noticed a few trends for EMEA that we think will dictate strategies in 2025 in the region.  To help you stay com…
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Customer Success and Product Experience Software | Gainsight broke the news in on Tuesday, January 21, 2025.
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