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Water returned to last Kent homes after latest outage, South East Water says
Around 4,500 properties in Maidstone had low or no water during the outage, with South East Water facing ongoing regulator scrutiny for repeated supply failures.
- On Sunday night, South East Water restored supply to the final 500 properties in Harrietsham, Maidstone, Kent, after repairing a leaking main during the weekend outage.
- After repeated failures, South East Water faced criticism last week as about 30,000 homes in Kent and West Sussex lost supply for six days, following Tunbridge Wells outages affecting 24,000 properties.
- Around 4,500 properties in Maidstone and hundreds in Tunbridge Wells faced low water, while bottled stations at Harrietsham Village Hall and Mote Park Leisure Centre stayed open and tankers pumped water as repair teams worked around the clock.
- Ofwat is investigating whether South East Water breached licence conditions or customer service obligations, and the company could face a special administration regime if breaches are found.
- South East Water announced it is boosting repair teams and advising customers experiencing discolouration to run taps until water clears as supply returns controlled to protect pipes.
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Water returned to last 500 homes in Harrietsham after latest outage, South East Water says
South East Water incident manager Matthew Dean added water stations were still in place as a precaution, and said "once again, we're sorry to any customers affected by the supply issues".
·United Kingdom
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