US EditionWA triple-0 disruption on Telstra network resolved
- WA Police warned at about 1.15pm on Wednesday that certain Apple devices on the Telstra network were failing to make or receive calls, including to triple-0, leaving thousands affected for more than 12 hours.
- Apple's iOS 16.7.13 update disrupted older iPhones such as iPhone 8, iPhone 8 Plus and iPhone X, hindering their registration on Telstra's network, prompting investigation and pause of updates.
- On Thursday afternoon, Telstra announced a carrier settings update labeled Telstra 54.1, with step-by-step install instructions via Settings > General > About after police reported 20-30 second triple-0 delays.
- Telstra urged affected users to remain on the line to be put through to an operator and advised customers using affected devices to delay updates until Apple and Telstra confirm a fix, while a federal government spokesperson called the issue `urgent`.
- Apple has identified a fix in an upcoming software update, with other carriers like Optus and Vodafone and more recent iPhone models unaffected; customers should check the Telstra website for updates.
11 Articles
11 Articles
Apple Pushes Carrier Settings Update to Fix Telstra Issue on iPhones Running iOS 16.7.13
Apple has released a carrier settings update for Telstra customers in Australia that resolves the issue affecting iPhones running iOS 16.7.13, which was released and then made unavailable to download by Apple earlier this week. The fix is delivered via a carrier bundle update, which adjusts network-related settings such as connectivity and calling features, without requiring an iOS update.
Apple now offers to download an operator update for iPhones on iOS 16.7.13 in order to correct network problems encountered by users in Australia. This concerns the Telstra operator. A fix for problems on iPhone and iOS 16.7.13 Yesterday, Apple removed iOS 16.7.13 from its servers because [...] Read more... Follow iPhoneAddict.fr on Facebook, and follow us on Twitter Don't forget to download our free iAddict app for iPhone and iPad (link App Sto…
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