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Settlement Reached: Vodacom and Nkosana Makate End Please Call Me Saga Out of Court

The settlement ends nearly 20 years of litigation over compensation for the Please Call Me service, with Vodacom accounting for the financial impact in its 2025 interim results.

  • On Wednesday, Vodacom and Nkosana Makate reached an out‑of‑court settlement after Vodacom told shareholders its board approved the agreement.
  • Nkosana Makate first proposed the Please Call Me service in 2001 and shared it with his supervisor who allegedly promised compensation, leading him to launch legal action in 2008.
  • Makate rejected a R47 million offer in 2019, insisting on a much larger sum as the parties sharply disagreed on what constituted `fair` compensation, with Makate seeking around R9.7 billion and the SCA ordering 5% and 7.50% over 18 years.
  • Both sides agreed to settle privately and Vodacom will reflect the impact in interim results for the six months ending 30 September 2025 after withdrawing its appeal to the Supreme Court of Appeal.
  • The scheduled Supreme Court of Appeal rehearing will now not take place, bringing closure to nearly two decades of litigation, and Nkosana Makate is expected to comment once the settlement is finalised.
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Sunday World broke the news in on Wednesday, November 5, 2025.
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