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Tesco issues Clubcard warning as shoppers told they have days to act

  • Tesco is updating its app on March 31, and Clubcard holders need to update the app before the end of March to continue accessing their digital Clubcard.
  • The update is intended to protect customers’ data and ensure a safe customer experience.
  • Shoppers who fail to update risk losing access to the digital Clubcard, but can still use their plastic Clubcard, key fobs, and Tesco Bank cards.
  • Tesco stated, "We’re updating the Tesco app so we can protect our customers’ data and ensure a safe customer experience," and advises users to "follow the on-screen instructions" to update the app.
  • Customers unable to update the app can bring their receipt and Clubcard to a large store within 14 days to have missed points added and Clubcard Prices refunded, and can access Grocery Home Shopping and their Clubcard account via the Tesco website if they don't have an alternative device.
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eveshamjournal.co.ukeveshamjournal.co.uk
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Tesco issues Clubcard warning as shoppers told they have days to act

Shoppers will need to update their Tesco app before March 31 or risk losing access to their digital Clubcard, the supermarket has warned.

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Hereford Times broke the news in on Friday, March 28, 2025.
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