Tesco issues Clubcard warning as shoppers told they have days to act
- Tesco is updating its app on March 31, and Clubcard holders need to update the app before the end of March to continue accessing their digital Clubcard.
- The update is intended to protect customers’ data and ensure a safe customer experience.
- Shoppers who fail to update risk losing access to the digital Clubcard, but can still use their plastic Clubcard, key fobs, and Tesco Bank cards.
- Tesco stated, "We’re updating the Tesco app so we can protect our customers’ data and ensure a safe customer experience," and advises users to "follow the on-screen instructions" to update the app.
- Customers unable to update the app can bring their receipt and Clubcard to a large store within 14 days to have missed points added and Clubcard Prices refunded, and can access Grocery Home Shopping and their Clubcard account via the Tesco website if they don't have an alternative device.
30 Articles
30 Articles
Tesco makes major Clubcard change as customers given just hours to act before Monday
Tesco is urging Clubcard app users to take action before Monday as the supermarket giant prepares to roll out an important update.The change will affect millions of customers who use the digital version of their Clubcard when shopping.After the deadline, older versions of the Tesco Shopping & Clubcard app will no longer function, potentially leaving shoppers unable to access their Clubcard benefits.The update is being implemented to enhance data…
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