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Unfixable FEMA puts the ‘disaster’ into ‘disaster recovery’

Summary by The Hill
We thought reform was possible. We were wrong. We were brought to Puerto Rico to fix FEMA’s broken disaster recovery processes after Hurricane Maria struck in 2017. Our team of seven Lean Six Sigma experts — decorated military officers and retired executives — had more than 150 years of combined experience in process improvement across…

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The Hill broke the news in Washington, United States on Monday, June 9, 2025.
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