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UK's M&S resumes online orders following cyberattack

After a 46-day interruption caused by a cyberattack impacting its website and app, Marks & Spencer has begun accepting online orders for certain clothing items again.
The cyberattack occurred in April when hackers bypassed M&S's digital defenses by tricking a third-party contractor’s employees, leading to widespread disruption.
M&S has resumed home delivery of certain popular fashion items to customers in England, Scotland, and Wales, while shipping services to Northern Ireland and the Click and Collect option are still on hold.
The retailer forecasted the attack would cost about £300 million in lost operating profit but expects to offset roughly half through insurance and cost control measures.
The resumption signals M&S is recovering online operations but expects disruption to continue into July with a gradual return of more products and services.

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